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Where can I report If I Have Some Complaints & Suggestions About Your Services?
We are easily accessible anytime to hear your feedback- email us at [email protected] or call us directly at +971529230775
What Is Your Service Timing?
We work six days a week, from 8.00 AM to 7.00 PM, except on Sundays, but in exceptional cases, we can provide service on Sundays and after-duty timings, but the charges are different.
Can I Cancel My Cleaning Service Temporary?
Yes, The Client can cancel or reschedule the scheduled service by giving us at least a 24 hours notice. Failure to provide us with the needed notice will result in fees of up to 50% charge of the total hours booked.
What Is Included In Deep Cleaning?
Our deep cleaning services are not just about the surfaces. We first get to understand how your office and home work so that we can pay more attention to the frequently used surfaces. Our deep cleaning services include everything about cleaning your office and home, from vacuuming, scrubbing the floors and walls, and getting rid of the mildew and mold that might have accumulated in your office or home over time.
Some of our deep cleaning services include:
- Carpet cleaning and shampooing
- Sanitizing desks, phones, and doors
- Window cleaning
- Disinfecting and cleaning the lifts, glass partitions, and stair rails.
- Floor polishing and buffering
- Kitchen deep cleaning
What Do Professional Cleaning Services Cost In Dubai?
Our professional cleaning costs vary depending on the services you need—the price change based on the size of your home or the number of rooms you need to be cleaned. Don’t hesitate to contact our inquiry desk to learn more about our pricing. Our services are affordable and of the highest quality.
Can You Provide A Specific Cleaning Service I Require, Which Is Not Listed?
Please get in touch with us with your request; we will try to meet your requirements.
How Often Should I Get My AC Serviced?
Experts suggest you should have your AC units serviced every 3 to 4 months to maintain efficiency and cleanliness in your building.
Drip trays and drain lines build up and must be cleaned regularly to avoid leaks. Additionally, the electrics should be checked and filters cleaned to ensure the air in your building is as clean as possible.
AC servicing allows us to pick up any issues early to avoid inconveniences in your business or home. We can make minor repairs and replace the parts to prevent significant problems that could disrupt your business operations.
Commercial FAQs
Why should I hire professional cleaners for my business?
Professional cleaners will allow you to focus on other important things in your life or your business. Here are some other reasons why you need the services of professional cleaners:
- Have more time to focus on important tasks in your business
- Get cleaning done at a higher standard
- Impress your customers and visitors
- Reduce the risk of infections and pest infestations on your business premises
What Does Professional Office Cleaning Include?
Our professional office cleaners will clean the floors, remove the trash, and sanitize the eating space and bathrooms. We also do other types of cleaning, like regularly wiping the windows and desks. We also have office deep cleaning services when you want to get rid of accumulated dirt in the hard-to-reach areas and remove any stains on the office carpets.
Our office cleaning services are always well-planned in a way our professionals do not interfere with your regular business operations.
Does Someone Need to Be at The Business Premises When You Clean?
No. Our professional cleaners always clean before or after business hours or at any time that works for your business. Our cleaning services are customized according to the specific needs of your business.
How Do I Identify Al Hazza Cleaning Services Professional Staff When They Are at My Business Premises?
We understand the importance of knowing everyone in your building. All our professional cleaners wear the uniform and always have identification.
Residential FAQs
Do I Have To Be At Home When My Cleaners Visit?
Not necessary; you can authorize us with your key if you wish or please let us know where to get and return your villa or apartment key after the service. You may also leave instructions inside your apartment or email them to us.
What Is the Difference Between Window Washing and Window Cleaning?
Window cleaning is a process that removes dirt, dust, and other debris from the window, while window washing is the process of removing dirt from windows and other surfaces on the window. Window washing is more extensive since it involves applying a protective coating to the exterior part of the window. The protective layer helps protect the window from any damage from external factors.
How Much Time Does It Take to Deep Clean My Apartment?
The amount of time it takes to deep clean your home depends on the size of your home. Typically, larger homes need more time to get clean. Our professional cleaners work as fast as possible to leave your home spotless.
